Shipping

Sending to a Soldier? Please see the Military Shipping Policy

 

Guaranteed Fresh Delivery

We are truly committed to making and delivering the highest quality baked goods, made with the best & freshest ingredients we can find.  We have over 150 years of baking history, and over a decade of shipping experience to all 50 states and military addresses. We stand behind our products 100%, so you can shop with complete confidence. We take great pride in the quality of our products, and take extra measures to assure that every order arrives fresh. Some product measures include special packaging, vacuum sealing, even adjusted recipes. If you have any questions about products, shipping, your order, anything at all... please do not hesitate to contact your Kolachi baker!

 

When will my order arrive?

Your baked goods will be baked fresh from scratch & packaged with care by one of our bakers. In addition to properly cooling baked products, this process may also include vacuum sealing, freezing, and cookie icing drying (iced sugar cookies). Please allow up to 3 days (most orders are ready sooner) for your order to be delivered to the carrier. Please allow additional time during holiday seasons. Once shipped, your selected carrier speed (see below) determines when it arrives. Shipping dates vary, and can be Monday - Saturday.  U.S. transit speeds do not apply to Military addresses, please see Military Shipping Policy for more information.

 

HELP, I need my order ASAP!

Please order by phone at 1-844-NUT-ROLL. We'll find you guaranteed shipping options, and do everything we can to make it happen.

 

Do I need to be home?

We personally review all orders and send you a hand typed email prior to shipment, containing important delivery information. This email may contain tracking and the expected arrival date. Please check your email & spam folder for our email communication and add us to your email contacts. It is imperative that the receiver be home to receive your perishable order. If the receiver may not be home for the package delivery, we highly recommend shipping to an alternate address such as a workplace. We cannot be held responsible for failed delivery attempts, packages left outside & exposed to bad weather / elements, or other such delivery events beyond our control. It is imperative that the shipping address you provide is correct and complete - we cannot be responsible for packages returned to us or delivered to the incorrect address as a result.

Shipping Speed

FedEx Ground ®
Guaranteed day definite delivery to every address in the U.S. 50 states. Business addresses Mon-Fri, Residential Mon-Sat. See map below
USPS Priority ® 1-3 Days Delivery in an average of 1-3 business days; Mon-Sat. See map below
FedEx 3 Day Express Saver ® Guaranteed delivery by end of 3rd business day to all states except Alaska and Hawaii; Mon-Fri
FedEx 2 Day ® Guaranteed delivery by end of 2nd day, Mon-Fri. Some rural areas of Alaska and Hawaii may take 3 days
USPS Express ® 1-2 Days Overnight to most areas, Mon-Sat. See commitments from 44512
FedEx Standard Overnight ® Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas; and by 8 p.m. to residences; Mon-Fri
FedEx Priority Overnight ® Next-business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. in remote areas; Mon-Fri

Find FedEx exact delivery speeds & time of day arrival commitments - click here and enter origin zip code 44512

FedEx is a money back guaranteed day definite delivery shipping service, which we highly recommend for time sensitive orders. Carrier delivery information provided as a convenience; they may change these speeds, arrival times, and suspend guarantees - please see their websites for details. See USPS Postal Holidays and FedEx Holiday Work Days for closings.

 

USPS Priority Mail - Time In Transit Map from 44512


 

FedEx Ground - Time In Transit Map

FedEx Ground Time In Transit Map from Butter Maid Bakery, Boardman Ohio, 44512

For exact speed, click here and enter origin zip code 44512. This map illustrates service schedules in business days as of June, 2016

Our Customers Say...

Thank you all for making your poppyseed and raisin roll just like my mother once did so we can again enjoy it along with wonderful memories of her at Christmas! Wishing you all a very Merry Christmas and Happy 2015!
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First time ever ordering, Kolachi and Nut Roll from your Bakery, and best move I made...Opened and shared yesterday, and what a hit ! ! They are delicious ....just like Homemade I had long ago.....I've already shared your Website......So glad I stumbled on your site. Thank you
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WE LOVE HEARING FROM OUR CUSTOMERS! We thought we'd share some of our favorite recent Facebook page comments, of holiday baking traditions. Hope you enjoy as much as we did! ... My mom used to buy kolachi for us for Christmas when we were little. We used to put butter on it and heat it up in the oven. I still buy it for Xmas, put butter on ...
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