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FREQUENTLY ASKED QUESTIONS

Mother's Day: When should I order?  We highly recommend you order as soon as possible, to avoid expensive rush delivery fees. All products are guaranteed to arrive fresh, and if your order happens to arrive earlier than preferred, it can be frozen up to 6 months.

 

Free Shipping, can I send to more than one address? No, Free Shipping offers are valid per order of all items shipped to the same address.

 

I forgot my username and password, what can I do? No account is required, you may checkout as a 'Guest' by clicking the 'Guest Checkout' button on the login page. If you forgot your password, you may reset it here. If you forgot your username, please contact us above.

 

Gluten Free? Sugar Free? Kosher? Gluten Free: The only item that may be considered Gluten Free - based on the ingredient list - are Buckeyes. However, we are not a gluten free bakery and therefore cross contamination is possible. Sugar Free: We do not make sugar free, but we do have a reduced sugar kolachi. This is the only reduced sugar product we make at this time. Kosher: All of our raw ingredients are Kosher and we believe all of our baking practices are Kosher, however we cannot afford certificaton at this time.

 

How do I serve & store Kolachi? For optimum freshness, freeze until use. Thaw at room temperature overnight, or several hours before serving. Make ½” – 1” slices (about 14 – 28 per roll). Serve at room temp or heated as desired. Kolachi are excellent for breakfast with coffee, tea, or milk, and make a nice treat after dinner. Try them heated and buttered, or pan fried with butter! Rewrap well and refreeze / refrigerate. Freeze up to 6 months.

 

Why is my Kolachi flat & smashed / filling spilled out / light or dark color?   A great thing about these Eastern European sweet rolls is that every culture made their own unique version – different sizes, shapes, fillings, doughs, etc. They’re made the old-fashioned way by hand and no two are the same. Our Kolachi are generally very flat, some flavors such as apricot & prune are always more so than others. Vacuum sealing can flatten them further, but is our friend in the end keeping them fresh. Filling may spill out the side, top, or bottom. They may be lighter or darker in color than one expects. Fortunately, none of these affect the quality or taste in any way.

 

Do you have a catalog?   We don't, but our entire selection with current prices, specials, and mouthwatering pictures can be found right here on our website :)


Butter Maid Bakery
425 Boardman Canfield Rd
Boardman, Ohio 44512

Order By Phone:
1-844-NUT-ROLL (688-7655)

Help With My Order: Must click Contact Us button. Phone is retail store with no access to online orders.

New Business Hours:
Mon - Fri 9am - 5pm ET
Sat 9am - 3pm ET
Closed Sundays
*May stay open later some days

In the Boardman Plaza next to Post Office
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Our Customers Say...

My mother used to make these all the time, and I could never find any that would compare to hers until now. These are the best!! I rate these right up there to my mother's. Butter Maid is the best.
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I could not believe how fast My order arrived. I ordered a walnut, poppy seed and a prune. This morning I had the walnut for breakfast and could not believe how delicious it was. My Mom and Grandma would bake these for the holidays and this is the first time I've had any as good as theirs. It had plenty of moist nuts for the filling and the ...
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Just received my order,Better than I expected..So very good,brings back memories. My husband is from Niles Ohio, his mother use to make this, Your Bakery is the best,Hope to come there sometime and pick up several for gifts! Thank You for amazing product!!
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