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FREQUENTLY ASKED QUESTIONS

Easter: When should I order?  The holidays are extremely busy. We make everything by hand in small batches and can't keep up with demand. When it gets busy, we are forced to bake only the best sellers. This past Thanksgiving/Christmas we ran out of the majority of products and flavors in November, at one point leaving only The Original Walnut Kolachi. All products freeze excellent for up to 6 months, so it's never too early to order for Easter. Order now for the best selection and lowest prices of the holiday.

 

Free Shipping, can I send to more than one address? No, Free Shipping offers are valid per order of all items shipped to the same address.

 

I forgot my username and password, what can I do? No account is required, you may checkout as a 'Guest' by clicking the 'Guest Checkout' button on the login page. If you forgot your password, you may reset it here. If you forgot your username, please contact us above.

 

Gluten Free? Sugar Free? Kosher? Gluten Free: The only item that may be considered Gluten Free, based on the ingredient list, are our Buckeyes. However, we are not a gluten free bakery and therefore cross contamination is possible. Sugar Free: We do not make sugar free, but we do have a reduced sugar kolachi. This is the only reduced sugar product we make at this time. Kosher: All of our raw ingredients are Kosher and we believe all of our baking practices are Kosher, however we cannot afford certificaton at this time.

 

How do I serve & store Kolachi? For optimum freshness, freeze until use. Thaw at room temperature overnight, or several hours before serving. Make ½” – 1” slices (about 14 – 28 per roll). Serve at room temp or heated as desired. Kolachi are excellent for breakfast with coffee, tea, or milk, and make a nice treat after dinner. Try them heated and buttered, or pan fried with butter! Rewrap well and refreeze / refrigerate. Freeze up to 6 months.

 

Why is my Kolachi flat & smashed / filling spilled out / light or dark color?   A great thing about these Eastern European sweet rolls is that every culture made their own unique version – different sizes, shapes, fillings, doughs, etc. They’re made the old-fashioned way by hand and no two are the same. Our Kolachi are generally very flat, some flavors such as apricot & prune are always more so than others. Vacuum sealing can flatten them further, but is our friend in the end keeping them fresh. Filling may spill out the side, top, or bottom. They may be lighter or darker in color than one expects. Fortunately, none of these affect the quality or taste in any way.

 

Do you have a catalog?   We don't, but our entire selection with current prices, specials, and mouthwatering pictures can be found right here on our website :)


Butter Maid Bakery
425 Boardman Canfield Rd
Boardman, Ohio 44512

Order By Phone:
1-844-NUT-ROLL (688-7655)

Help With My Order: Must click Contact Us button. Phone is retail store with no access to online orders.

New Business Hours:
Mon - Fri 9am - 6pm ET
Sat 9am - 3pm ET
Closed Sundays
*May stay open later some days

In the Boardman Plaza next to Post Office
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Our Customers Say...

I have ordered nut rolls from other companies and have been disappointed, either they were broken, dry, no nuts. When I decided to try your bakery, I was so delighted. The packing was excellent, the nut roll heavy and filled with nut filling and most important, it was not burnt. The shipping was very quick and the communication with emails ...
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I was visiting your business (in the Boardman Mall) over Easter and I purchased a 24 oz Nut Roll. The fact that I make these myself I thought that there would be no way that your product could stand up to my old family recipe. Well, I must admit....it was DELICIOUS! I would purchase again and again!
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My son has been in the military for a year and a half now. I have sent cookies periodically (whenever I have a decent address for him!) He and his buddies say they are absolutely awesome cookies. Their favorites are the M & M cookies. I love the quality and service from this bakery. The people are wonderful and they bake great cookies!
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