If for any reason there is an issue with your order, please contact us and we will do whatever it takes to resolve the situation as soon as possible. When you order baked goods from our kitchen, we're going to treat you like you are here... for Sunday dinner. We are truly committed to making and delivering the highest quality baked goods, made with the best & freshest ingredients we can find.  We have over 150 years of baking history, and over a decade of shipping experience to all 50 states and military addresses. We stand behind our products 100%, so you can shop with complete confidence.

Guaranteed Fresh Delivery

We take great pride in our products and make every effort to assure your order arrives in excellent condition. Each order is baked handmade from scratch & packaged with care by one of our bakers, with thoroughly tested packaging. We personally review all orders - we double check for possible shipping issues, climate & rare carrier delays, shipping address validation & completion, or maybe you started to type your gift message but were distracted and forgot to finish it...  Don't be surprised if your baker personally picks up the phone and calls you. We also send you emails with all important delivery information.

If you have any questions about products, shipping, your order, anything at all... please do not hesitate to reach us!

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Safe Shopping

We guarantee that every transaction you make at will be safe. For more information on this guarantee and the ways that we protect your personal information, please see our Privacy Policy.


Our Customers Say...

I ordered the 3roll pack for my 96 year old aunt. I just spoke with her, many miles away, and she was so thrilled and "dug" in immediately. BRAVO!!!! You've transported her back in time to her youth and very ethnic community. Thank you a thousand times over so glad I found you and you haven't heard the last of me. Customer service was ...
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Hello Butter Maid Bakery, I just wanted to write and let you know about my first purchase and experience with you. I was a little hesitant at first because I've tried buying nut rolls and poppy seed rolls from different places before and I was disappointed with the taste. I must say both the nut and poppy seed Kolachi was out of this world ...
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Dear Butter Maid Family.....Order # 30957 02/09/2016 I grew up in Chicago with a lot of yummy.....Polish, German and Italian Bakeries... I was a little disappointed in the Kolachi's they were so small, and lacking the texture of the one's I ate before. They use to have a lot of Powered Sugar on them too...I bought them for my husband Nick as ...
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