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Refund policy

The ButterMaidBakery.com Guarantee

If for any reason there is an issue with your order, please contact us and we will do whatever it takes to resolve the situation as soon as possible. When you order baked goods from our kitchen, we're going to treat you like you are here... for Sunday dinner. We are truly committed to making and delivering the highest quality baked goods, made with the best & freshest ingredients we can find. We have over 100 years of baking history, and over a decade of shipping experience to all 50 states and overseas military addresses. We stand behind our products 100%, so you can shop with complete confidence.

Order Acceptance

Butter Maid Bakery reserves the right at any time after receipt of your order to refuse shipment and issue a refund for any electronic, phone, or other form of order confirmation.

Out-of-Stock Products

There may be situations that prohibit us from having your order ready to ship in the time frame mentioned in our shipping policy. We will keep you informed on any such situations and offer your choice of an alternative or refund.