If for any reason there is an issue with your order, please contact us and we will do whatever it takes to resolve the situation as soon as possible. When you order baked goods from our kitchen, we're going to treat you like you are here... for Sunday dinner. We are truly committed to making and delivering the highest quality baked goods, made with the best & freshest ingredients we can find.  We have over 150 years of baking history, and over a decade of shipping experience to all 50 states and military addresses. We stand behind our products 100%, so you can shop with complete confidence.

Guaranteed Fresh Delivery

We take great pride in our products and make every effort to assure your order arrives in excellent condition. Each order is baked handmade from scratch & packaged with care by one of our bakers, with thoroughly tested packaging. We personally review all orders - we double check for possible shipping issues, climate & rare carrier delays, shipping address validation & completion, or maybe you started to type your gift message but were distracted and forgot to finish it...  Don't be surprised if your baker personally picks up the phone and calls you. We also send you emails with all important delivery information.

If you have any questions about products, shipping, your order, anything at all... please do not hesitate to reach us!

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Safe Shopping

We guarantee that every transaction you make at will be safe. For more information on this guarantee and the ways that we protect your personal information, please see our Privacy Policy.


Our Customers Say...

I received my first order in a few days. I had a party and used some of the order for desserts. They were all fresh and everyone asked where I purchased them. When I told them on line they could not believe it until I showed them the site. Will be ordering more and Butter Maid please keep up the great job you are doing.
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OMG I ordered these for Mother's Day gifts and ordered 3 for myself. The nut roll was so full of filling and delicious and gone. Just cut the poppyseed and it is better than the nut roll..I never heard of this bakery before and I lived in Cleveland and North Royalton for 55 years. Moved to Tennessee and then find this place. These are great.
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This bakery makes the best nutrolls. For all our lives the women in the family baked nutroll for Chrismas. My aunt says these are as good or better than the homemade.
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