Privacy

Privacy Policy

*Butter Maid Bakery will NEVER RENT, SELL, TRADE, or otherwise transfer to outside parties your personal information.

 

At ButterMaidBakery.com we protect your privacy and sensitive payment information as if it were our own. We may be a small family bakery, like the one in your neighborhood, but we recognize how important it is to protect this information. If you have any questions at all on the information below, please feel free to contact us by writing or emailing at the address below:

Butter Maid Bakery
425 Boardman Canfield Rd
Boardman, OH 44512
United States
Email: Contact Us

Respectfully,

The Bakers @ Butter Maid

 

This privacy statement describes how Butter Maid Bakery collects and uses the personal information you provide on our Web site: www.ButterMaidBakery.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

 

Safe Shopping Guarantee

Protection Against Credit Card Fraud

We guarantee that every transaction that you make at ButterMaidBakery.com will be safe. This means you pay nothing if unauthorized charges are made to your credit/debit card as a result of shopping with us.

Under federal law, the Fair Credit Billing Act, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, please first notify your credit/debit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, ButterMaidBakery.com will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit/debit card resulted through no fault of your own from purchases made from ButterMaidBakery.com while using our secure server.

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.

These security measures include:

   • Password protected directories and databases to safeguard your information
   • High-Grade Encryption (AES-256, 256 bit keys)
   • Premium Extended Validation SSL (Secure Socket Layer) technology to ensure that your information is fully encrypted and sent across the Internet securely
   • Website security scanning to actively protect our servers from hackers and other vulnerabilities
   • After a transaction, your credit card and billing address will not be stored on our servers

 

Verify Your Protection

Before you actually make your purchase, you want to know that valuable information such as credit card numbers will be transmitted securely. The Norton Secured trust seal below is your assurance that we are using high-grade 256-bit encryption and other features to provide the ultimate online security in the form of a Premium Extended Validation SSL Certificate, verifying our identity, performing continuous Malware Scans & Vulnerability Assessments. Our site is continuously scanned everyday for viruses, malware, suspicious code, back doors, and many other security gaps that a hacker could use to steal your information and infect your computer with spyware and viruses. Please click on it to confirm. Once you are at checkout, you can tell if you have a secure connection by looking at the address bar of your browser. The site’s url address will change to “https” rather than the familiar “http” (the “s” stands for secure). PLEASE NOTE: This is supposed to display only once you are at checkout or in your user account.

VERIFIED & SECURED

 

Optional Phone Ordering

You are more than welcome to place your order by phone. Please see the Contact Us page for regular business hours. If you prefer not to share your credit card information, an alternative would be to purchase a prepaid Visa, MasterCard, or American Express which are available at most grocery and drug stores.

 

What information do we collect?

Our primary goal in collecting personal information is to provide you with a customized experience on our site, and improve our customer service. This includes personalization services, interactive communications, online shopping and many other types of services, all of which are completely free to you.

The types of personal information we may obtain while you visit or interact with us include:

   • Your contact information (such as name, postal and email address, or phone number);
   • Username and password for the account you may establish on our site;
   • Payment details (including payment card number, security code, expiration date, cardholder name and billing address);
   • If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal Web site.
   • Shipping information (including the shipping address and phone number);
   • Demographic information (such as age, date of birth and gender);
   • Any content (e.g., comments, photographs, information and other materials) that you post directly on our sites (please bear in mind any personal information you submit can be read, collected or used by others; accordingly, please exercise caution when deciding to disclose any personal information in public activities or submissions);
   • Information you provide by interacting with us through social media, including photographs;
   • Reading, browsing and shopping behavior and preferences, and a record of the purchases you make on our websites;
   • Your search queries conducted on our site

All About "Cookies" - We may use “cookies,” “device identifiers” or similar types of technology (e.g., pixels tags, web beacons, clear GIFs, and local storage) to collect information about your use of our site. They are safe - they do not perform any operation by themselves, and are not personally-identifiable. For your information, “cookies” are files that are stored on your computer’s hard drive by a website, and “device identifiers” are files that are stored on your mobile device that identify your device. They help by saving you time. We may use this information to help us enhance the efficiency and usefulness of our site, to customize your visit to our site, and for other purposes to make your visit more convenient or to enable us to enhance our services.

We also may use third-party website analytics tools such as Google Analytics, that collect information about visitor traffic on our sites and mobile applications. Google Analytics, a web analytics service provided by Google, Inc. (“Google”), and the Google Analytics tracking code implemented by us supports Display Advertising and its features (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting). We will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from such Display Advertising features.

We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on your past visits to our sites. For example, we may use such analytics to (i) display content specific advertisements to visitors that have previously visited our sites when those visitors go to other websites (e.g., Google may show ads relating to our sites to those visitors across the Internet) and (ii) help us determine how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our sites. You can opt out of Google Analytics for Display Advertising and customize Google Display ads using the Google Ads Preferences Manager.

 

How do we use infomation we collect?

Any of the information we collect from you may be used in one of the following ways:

   • To personalize your experience - your information helps us to better respond to your individual needs
   • To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs
   • To process transactions - your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
   • To send periodic emails - the email address you provide for order processing, will only be used to send you information and updates pertaining to your order or request. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, simply click the "Unsubscribe" link at the bottom of any email.

Below are additional specific examples:

   • Register you for membership at our websites, and manage and maintain your account
   • Provide products or services you request
   • Maintain a record of the purchases you make
   • Respond to your questions and comments and provide customer support
   • Enable you to communicate with us through our blogs, social networks and other interactive media
   • Manage your participation in our events, sweepstakes and other promotions
   • Tailor our products and services to suit your personal interests and the manner in which visitors use our sites, applications and social media assets
   • Operate, evaluate and improve our business and the products and services we offer
   • Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users
   • Provide, improve, test, and monitor our site
   • Diagnose or fix technology problems
   • Manage our business
   • Comply with applicable legal requirements and industry standards and our policies

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the 'My Profile' page.

 

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

 

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

 

Your Consent

By using our site, you consent to our privacy policy.

 

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 3/18/2015

 

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:
Federal Trade Commision Fair
California Online Privacy Protection Act
Childrens Online Privacy Protection Act
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act

Respectfully,

The Bakers @ Butter Maid
www.ButterMaidBakery.com

Our Customers Say...

This is my 2nd order with Butter Maid Bakery. I've tried other places before finding Butter Maid Bakery and I can honestly tell you they're the BEST. The taste of their kolachi rolls are 2nd to none. My last order was 3 honey walnut and 2 original walnut. My order arrived within a few days even though I picked free shipping. When I opened the ...
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My first order was quick to arrive and the best walnut roll since grandma made hers a long time ago. Kolachi were out of this world too! I will definitely order again.
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I had never eaten a Kolachi Nut roll before. They lived up to all my expectations when I received my first order. Living alone, it takes me a while to eat three rolls, but just before I finished the last one, I ordered my second order. They are here already so I will never be without Kolachi again! Thanks you all your workers who put so ...
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